# IOS video load failed

**URL:** <https://forums.fusetools.com/t/ios-video-load-failed/638>\
**Category:** Bug Reports\
**Created:** [August 20, 2016, 8:27am UTC](https://forums.fusetools.com/t/ios-video-load-failed/638 "2016-08-20T08:27:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Hilmi\_BORAN](https://yyz1.discourse-cdn.com/flex035/user_avatar/forums.fusetools.com/hilmi_boran/32/635_2.png) [@Hilmi\_BORAN](https://forums.fusetools.com/u/Hilmi_BORAN)\
**Post date:** [August 20, 2016, 8:27am UTC](https://forums.fusetools.com/t/ios-video-load-failed/638/1 "2016-08-20T08:27:07Z")

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Hi,

Video element with url work properly android and preview but doesn’t work IOs simulator and iphone devices.

xcode output:

2016-08-20 11:21:05.818 beldi[15678:254483] \_BSMachError: (os/kern) invalid capability (20)  
2016-08-20 11:21:05.818 beldi[15678:254483] \_BSMachError: (os/kern) invalid name (15)  
2016-08-20 11:26:28.750 beldi[15678:254483] Failed to load the tracks.  
InternalError: Video error: Failed to load in Fuse.Controls.VideoImpl.VideoVisual\</usr/local/share/uno/Packages/Fuse.Controls.Video/0.33.5/$.uno:1021\>

Thanks.

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<div class="post-metadata">

**Author:** ![Remi\_Pedersen](https://yyz1.discourse-cdn.com/flex035/user_avatar/forums.fusetools.com/remi_pedersen/32/432_2.png) [@Remi\_Pedersen](https://forums.fusetools.com/u/Remi_Pedersen)\
**Post date:** [August 22, 2016, 8:34am UTC](https://forums.fusetools.com/t/ios-video-load-failed/638/2 "2016-08-22T08:34:59Z")

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Does this happen for all videos you’ve tested or just one specific? If possible, can you let us know which video it is?

Also, which iOS versions and devices have you tested on?

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<div class="post-metadata">

**Author:** ![Hilmi\_BORAN](https://yyz1.discourse-cdn.com/flex035/user_avatar/forums.fusetools.com/hilmi_boran/32/635_2.png) [@Hilmi\_BORAN](https://forums.fusetools.com/u/Hilmi_BORAN)\
**Post date:** [August 22, 2016, 9:34am UTC](https://forums.fusetools.com/t/ios-video-load-failed/638/3 "2016-08-22T09:34:48Z")

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I think the problem is exif data, Is a problem in some videos.  
IOS version 9.3 in 5s,6,6+

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<div class="post-metadata">

**Author:** ![Remi\_Pedersen](https://yyz1.discourse-cdn.com/flex035/user_avatar/forums.fusetools.com/remi_pedersen/32/432_2.png) [@Remi\_Pedersen](https://forums.fusetools.com/u/Remi_Pedersen)\
**Post date:** [August 22, 2016, 9:45am UTC](https://forums.fusetools.com/t/ios-video-load-failed/638/4 "2016-08-22T09:45:31Z")

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The video support in Fuse is simply built on top of the standard OS functionality, so if the videos don’t work with regular iOS playback then there is nothing we can do about it.

However, if you can provide an example video that does not work for you then we can at least doublecheck. 🙂