# Can't install on Win10 machine

**URL:** <https://forums.fusetools.com/t/cant-install-on-win10-machine/4569>\
**Category:** Bug Reports\
**Created:** [October 31, 2016, 7:04pm UTC](https://forums.fusetools.com/t/cant-install-on-win10-machine/4569 "2016-10-31T19:04:33Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![toluwanimiolubode](https://yyz1.discourse-cdn.com/flex035/user_avatar/forums.fusetools.com/toluwanimiolubode/32/295_2.png) [@toluwanimiolubode](https://forums.fusetools.com/u/toluwanimiolubode)\
**Post date:** [October 31, 2016, 7:04pm UTC](https://forums.fusetools.com/t/cant-install-on-win10-machine/4569/1 "2016-10-31T19:04:33Z")

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I tried to install the Fuse app on Win10 machine and consistently got errors. Attached below is the error file.

- [Attached LOG file](https://s3.us-east-2.amazonaws.com/fuse-legacy-forum-assets/34njpMTW6tGB-image-1477940659914.log)

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**Author:** ![syed.n.jamalulil](https://avatars.discourse-cdn.com/v4/letter/s/e19adc/32.png) [@syed.n.jamalulil](https://forums.fusetools.com/u/syed.n.jamalulil)\
**Post date:** [November 1, 2016, 2:37am UTC](https://forums.fusetools.com/t/cant-install-on-win10-machine/4569/2 "2016-11-01T02:37:34Z")

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I have the same problem with the same error.

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**Author:** ![Anders\_Schau\_Knatten](https://yyz1.discourse-cdn.com/flex035/user_avatar/forums.fusetools.com/anders_schau_knatten/32/41_2.png) [@Anders\_Schau\_Knatten](https://forums.fusetools.com/u/Anders_Schau_Knatten)\
**Post date:** [November 1, 2016, 7:37am UTC](https://forums.fusetools.com/t/cant-install-on-win10-machine/4569/3 "2016-11-01T07:37:34Z")

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Can you please check whether the directory `C:\Users\toluw\AppData\Local\Fusetools\Fuse` exists? And if not, how much of that path exists?

Also, what is the value of the `%LOCALAPPDATA%` environment variable? (You can do `echo %LOCALAPPDATA%` in a command line to find this)

Syed, please try the same, but substitute the path above with the one in your log.

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**Author:** ![syed.n.jamalulil](https://avatars.discourse-cdn.com/v4/letter/s/e19adc/32.png) [@syed.n.jamalulil](https://forums.fusetools.com/u/syed.n.jamalulil)\
**Post date:** [November 2, 2016, 2:24am UTC](https://forums.fusetools.com/t/cant-install-on-win10-machine/4569/4 "2016-11-02T02:24:53Z")

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Anders, the directory C:\Users\Syed Nizar\AppData\Local\Fusetools\Fuse\App\packages exists but there is no RELEASE file.

On echo %LOCALAPPDATA%, I ran it on command prompt

C:\Users\Syed Nizar\>echo %LOCALAPPDATA%

C:\Users\Syed Nizar\AppData\Local

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**Author:** ![Anders\_Schau\_Knatten](https://yyz1.discourse-cdn.com/flex035/user_avatar/forums.fusetools.com/anders_schau_knatten/32/41_2.png) [@Anders\_Schau\_Knatten](https://forums.fusetools.com/u/Anders_Schau_Knatten)\
**Post date:** [November 2, 2016, 8:14am UTC](https://forums.fusetools.com/t/cant-install-on-win10-machine/4569/5 "2016-11-02T08:14:45Z")

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Syed, can you please upload the log file?

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**Author:** ![syed.n.jamalulil](https://avatars.discourse-cdn.com/v4/letter/s/e19adc/32.png) [@syed.n.jamalulil](https://forums.fusetools.com/u/syed.n.jamalulil)\
**Post date:** [November 2, 2016, 11:10am UTC](https://forums.fusetools.com/t/cant-install-on-win10-machine/4569/6 "2016-11-02T11:10:36Z")

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- [Attached LOG file](https://s3.us-east-2.amazonaws.com/fuse-legacy-forum-assets/HilzLyce8ySf-image-1478085013242.log)

Here it is.

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**Author:** ![Emil\_Sandsto](https://yyz1.discourse-cdn.com/flex035/user_avatar/forums.fusetools.com/emil_sandsto/32/523_2.png) [@Emil\_Sandsto](https://forums.fusetools.com/u/Emil_Sandsto)\
**Post date:** [November 2, 2016, 1:11pm UTC](https://forums.fusetools.com/t/cant-install-on-win10-machine/4569/7 "2016-11-02T13:11:05Z")

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Hi, could you please delete `C:\Users\Syed Nizar\AppData\Local\Fusetools\Fuse\App\`, and then rerun the installer

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**Author:** ![syed.n.jamalulil](https://avatars.discourse-cdn.com/v4/letter/s/e19adc/32.png) [@syed.n.jamalulil](https://forums.fusetools.com/u/syed.n.jamalulil)\
**Post date:** [November 2, 2016, 2:22pm UTC](https://forums.fusetools.com/t/cant-install-on-win10-machine/4569/8 "2016-11-02T14:22:41Z")

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Already did that, still not working. Attached is the latest log.

- [Attached LOG file](https://s3.us-east-2.amazonaws.com/fuse-legacy-forum-assets/LoNMlGWrL475-image-1478096547722.log)

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<div class="post-metadata">

**Author:** ![Emil\_Sandsto](https://yyz1.discourse-cdn.com/flex035/user_avatar/forums.fusetools.com/emil_sandsto/32/523_2.png) [@Emil\_Sandsto](https://forums.fusetools.com/u/Emil_Sandsto)\
**Post date:** [November 2, 2016, 2:24pm UTC](https://forums.fusetools.com/t/cant-install-on-win10-machine/4569/9 "2016-11-02T14:24:38Z")

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Do you run the installer in elevated mode (eg. with adminstrator rights)?

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<div class="post-metadata">

**Author:** ![syed.n.jamalulil](https://avatars.discourse-cdn.com/v4/letter/s/e19adc/32.png) [@syed.n.jamalulil](https://forums.fusetools.com/u/syed.n.jamalulil)\
**Post date:** [November 2, 2016, 2:50pm UTC](https://forums.fusetools.com/t/cant-install-on-win10-machine/4569/10 "2016-11-02T14:50:50Z")

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That does the trick. Thanks for helping. Have a nice day everyone!
